Terms of Use for Mocoer

Welcome to Mocoer.com (“Website”), the online platform for Mocoer (“we,” “us,” or “our”)—your destination for curated clothing, bags, and jewelry. These Terms of Use (“Terms”) govern your access to and use of the Website, including all content, features, accounts, and services available on or through the site. By accessing or using the Website, you (“User” or “you”) agree to be bound by these Terms, as well as our Privacy Policy and Terms of Purchase (for order-related matters). If you do not agree to these Terms, please refrain from using the Website.

1. Eligibility to Use the Website

You must be at least 13 years of age to use the Website. If you are between 13 and 18 years old, you must obtain the consent of a parent or legal guardian before using the Website, creating an account, or making purchases.
By using the Website, you represent and warrant that: (a) you have the legal capacity to agree to these Terms (or have parental/guardian consent if applicable); (b) you will comply with all applicable laws, regulations, and these Terms; (c) any information you provide (e.g., for account creation, customer inquiries) is accurate, complete, and up-to-date; and (d) if you make a purchase, you have the authority to use the payment method provided.

2. Website Access & Usage Rights

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for personal, non-commercial purposes (e.g., browsing clothing collections, saving jewelry to a wishlist, placing personal orders). This license does not include permission to:

(a) Resell, rent, or commercially exploit any content, features, or services of the Website (e.g., scraping product images of bags to sell on another platform);

(b) Modify, copy, distribute, or republish any Website content (e.g., product descriptions, style guides, brand logos) without our prior written consent;

(c) Use automated tools (e.g., bots, crawlers, scrapers) to access, collect, or extract data from the Website (except for search engines acting in compliance with our robots.txt file);

(d) Interfere with the Website’s functionality (e.g., introducing malware, overloading servers, disrupting the “add to cart” feature);

(e) Use the Website to promote or engage in fraudulent, illegal, or harmful activity (e.g., creating fake accounts to scam other users, selling counterfeit clothing or jewelry).

We reserve the right to restrict, suspend, or terminate your access to the Website at any time, without notice, if we reasonably believe you have violated these Terms or engaged in conduct that harms our brand, users, or business.

3. Account Management (If Applicable)

If you create a user account on the Website, you are solely responsible for:

(a) Maintaining the confidentiality of your account credentials (username, password, security questions);

(b) Restricting access to your device to prevent unauthorized use of your account (e.g., logging out after using a public computer);

(c) Promptly notifying us via [email protected] if you suspect unauthorized access to your account (e.g., unrecognized login activity, changes to your saved shipping address).

We are not liable for any loss or damage (e.g., unauthorized purchases of jewelry) caused by your failure to protect your account credentials. You agree to take full responsibility for all activities conducted under your account.
We may suspend or terminate your account if: (a) there is evidence of unauthorized use; (b) you violate these Terms; (c) your account is inactive for 24 consecutive months (no logins, purchases, or wishlist updates). Prior to termination for inactivity, we will notify you via the email associated with your account.

4. Intellectual Property Rights

All content on the Website—including product images (e.g., photos of dresses, bags, jewelry), descriptions, brand logos (“Mocoer”), style guides, videos, and text—is the exclusive property of Mocoer or our licensors. This content is protected by copyright, trademark, and other applicable intellectual property laws worldwide.
You may not use, reproduce, or display our intellectual property (e.g., the Mocoer logo, unique jewelry designs) for any purpose without our explicit written permission. Requests for permission can be submitted to [email protected], and we will respond within 3–5 business days.
Third-party trademarks or content displayed on the Website (e.g., payment processor logos, partner brand tags on clothing) are the property of their respective owners. Their appearance on the Website does not imply endorsement by Mocoer.

5. User-Generated Content (If Applicable)

If the Website allows you to submit user-generated content (e.g., product reviews for a bag, photos of you wearing Mocoer clothing, style tips in community forums), you grant us a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, and display this content for Website-related purposes (e.g., featuring reviews on product pages, sharing user photos in marketing materials).
By submitting user-generated content, you represent and warrant that: (a) you own the content or have the right to share it; (b) the content does not infringe on any third-party rights (e.g., copyright of a photographer, privacy rights of another person); (c) the content is not defamatory, obscene, harassing, or unlawful (e.g., no images of counterfeit jewelry); and (d) the content does not contain malware or other harmful code.
We reserve the right to review, edit, or remove any user-generated content at our discretion, without notice, if it violates these Terms, is inappropriate, or harms the Website’s community.

6. Disclaimer of Warranties

The Website and its content are provided “as is” and “as available” without any warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

(a) Warranties of merchantability or fitness for a particular purpose (e.g., that a clothing size will fit you perfectly, or a bag will meet your specific storage needs);

(b) Warranties that the Website will be error-free, secure, or uninterrupted (e.g., we do not guarantee the “wishlist” feature will always save your selected jewelry);

(c) Warranties regarding the accuracy, completeness, or timeliness of Website content (e.g., product availability may change without immediate updates, or color of clothing may vary slightly from on-screen displays);

(d) Warranties for third-party services linked to the Website (e.g., payment processors, shipping carriers—see Section 7 for liability limits related to third parties).

7. Limitation of Liability

To the maximum extent permitted by law, Mocoer shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from or related to your use of the Website. This includes, but is not limited to:

(a) Damages from Website downtime, errors, or glitches (e.g., failing to complete a purchase of a limited-edition necklace due to a server issue);

(b) Damages from unauthorized access to your account (e.g., fraudulent purchases) unless caused by our gross negligence;

(d) Damages related to third-party services (e.g., a shipping carrier losing your bag order—see our Terms of Purchase for order-specific resolution);

(e) Emotional distress or inconvenience (e.g., frustration from a delayed jewelry delivery).

Our total liability to you for any claim related to these Terms shall not exceed $100. This limitation applies even if we have been advised of the possibility of such damages.

8. Indemnification

You agree to indemnify, defend, and hold harmless Mocoer, its employees, directors, partners, and licensors from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:

(a) Your use of the Website in violation of these Terms (e.g., using bots to scrape product data);

(b) Your submission of user-generated content (e.g., a review that defames another user or infringes copyright);

(d) Your failure to comply with applicable laws or regulations.

9. Links to Third-Party Sites

The Website may contain links to third-party websites or services (e.g., a blog post linking to a fashion magazine, or a payment processor’s site). These links are provided for your convenience only, and we do not control or endorse the content, privacy policies, or practices of third-party sites.
We are not liable for any loss or damage caused by your use of third-party sites. You agree to review the terms of use and privacy policies of any third-party site before accessing or using it.

10. Changes to These Terms

We may update these Terms periodically to reflect changes in our business practices, legal requirements, or Website features (e.g., adding a “virtual styling tool” that requires new usage rules). When we make changes:

(a) We will revise the “Last Updated” date at the top of this page;

(b) We will post the updated Terms on the Website;

(c) For significant changes (e.g., modifying account termination rules, restricting usage rights), we will notify you via email (if you have an account) or a prominent pop-up on the Website.

Your continued use of the Website after the effective date of changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms regularly to stay informed.

11. Governing Law & Dispute Resolution

You agree that you will not initiate or participate in a class action, collective action, or representative action against us related to these Terms or the Website.

12. Contact Us

If you have questions, concerns, or disputes related to these Terms or your use of the Website (e.g., account access issues, reporting inappropriate content), please contact our customer service team:

Email: [email protected]

Website: Mocoer.com

We will make every effort to resolve your inquiry promptly and fairly.