Shipping policy

Processing Time:
Upon placing your order, we require 1–3 business days to verify, inspect, and prepare your items for dispatch to our fulfillment center. During peak demand periods, order processing may experience slight delays. If your order is affected, we kindly request your patience and will notify you via email or phone if there are significant shipping delays.

Shipping Time:
Shipping time refers to the duration it takes for your items to travel from our fulfillment center to your specified address.

  • Standard Delivery: 7–14 business days

Shipping Costs

We keep it simple:

  • Free Standard Shipping on orders over $66

  • Flat Rate Shipping of $10 for orders under $66

Expedited Delivery

1. Service Definition

Expedited shipping is a service provided to customers who pay an additional fee for faster delivery. We commit to delivering your order more quickly than the standard shipping time. This service is activated only after we confirm the order and the customer selects and pays for the expedited shipping option.

2. Applicability

Expedited shipping applies under the following conditions:

The customer explicitly selects the expedited shipping option during checkout and pays the associated fee.

The product is in stock, and the order information is complete and accurate.

The shipping address is within the service area for expedited delivery.

3. Applicability Based on Package Weight

Expedited shipping is available based on the weight of the package. The eligibility and associated fees are as follows:

Initial Weight (First Weight): Up to 1 kg

Fee: $10

Continuation Weight: Each additional kg or fraction thereof

Fee: $5 per additional kg

4. Delivery Timeframes

Urban Areas: Expedited shipping is guaranteed to deliver within 24 hours of order confirmation.

Suburban or Remote Areas: Expedited shipping is guaranteed to deliver within 48 hours of order confirmation.

5. Expedited Shipping Fee

The expedited shipping fee is calculated based on the total weight of the package. The fee is non-refundable unless we fail to provide the expedited service.If the order is canceled by the customer after the expedited shipping fee has been paid, the fee will not be refunded.


E-mail: [email protected]
名称：深圳市琛海外贸有限公司
name：Shenzhen Chenhai Foreign Trade Co.
地址：深圳市宝安区石岩街道官田社区嘉信云住峰公馆1栋C座2104

Business Address:2104, Block C, Building 1, Jiaxin Yunzhufeng Mansion, Guantian Community, Shiyan Street, Bao'an District, Shenzhen, China
本店的营业时间为：早上9点到下午5点
The business hours of this store are from 9 a.m. to 5 p.m